Heeton Concept Hotel – Luma Hammersmith

Genuinely loved our experience at the hotel, the main point for me personally was the staff on the desk, always super friendly and supportive of any needs, a special recognition to Norbert on the front desk as his emails arranging a suprise for my girlfriend were professional and supportive, the room itself was innovative and very smart, the bag luggage room was available at all times and we appreciated that.

Staff very friendly. The room was clean and the location was great. We could walk to Hammersmith station . Shout-out to outdoor tart for the beautiful breakfast.

We enjoyed our stay at this property, friends had stayed here before which gave us more confidence to give it a try and we weren't disappointed. The location is good, near the Tube and shops to buy provisions plus excellent restaurants within walking distance. It was nice having a separate seating and desk/breakfast area. Space savings are made by having a separate toilet, closet and shower area which can be closed off to keep the sleeping and living area separate. It's great if you are meeting a friend and nice for yourselves. It was useful having a small fridge to keep drinks cool. It was a good base for exploring London on a leisure trip, I could see it being a good base for a business trip with the desk facility and the property was quiet.

Really comfortable beds (even the twin size beds had mattress toppers), close to tube station, friendly staff, easy check in/out, luggage was stored during the day after I had checked out, beautiful room, sound proof, great facilities, amazing for working (i was there for a week and had to work) as loads of sockets and USB ports with a large desk and comfortable chair.

Location, close to tube Lots of Resturants and shops. Room was small but beds comfortable Unusual design, toilet in closet separate to bathroom. No wine glasses need to request from reception Cot available for small child. Reception staff, friendly, helpful and kind.